XM Satellite Radio Satellite Radio XHD2H1 User Manual

XM Direct Home Tuner  
User Guide  
 
Table of Contents  
Introduction                                                                                                         5  
Features.                                                                                                                                        6  
Safety.and.Care.Information .                                                                                                    7  
What’s.in.the.Box?.                                                                                                                      8  
XM.Direct.Home.Tuner .                                                                                                              9  
Home Installation                                                                                               11  
Step.1:.Connect.the.XM.Direct.Home.Tuner.                                                                           12  
Step.2:.Install.the.Indoor/Outdoor.Antenna.                                                                           14  
Step.3:.Activate.your.XM.Direct.Home.Tuner.                                                                       19  
Troubleshooting                                                                                                 21  
Product Specifications                                                                                    25  
Patent.Information.                                                                                                                    27  
Environmental.Information.                                                                                                      27  
 
3
 
4
 
5
Introduction  
Features  
Congratulations on your purchase of the XM Direct Home Tuner!  
Your.new.XM.Direct.Home.Tuner.lets.you.enjoy.XM.Satellite.Radio.  
on.any.XM-Ready.home.audio.system ..Simply.connect.the.XM.  
Direct.Home.Tuner.to.the.XM.jack.on.your.home.audio.system,.  
place.and.aim.the.antenna.for.optimum.reception,.and.you’re.  
ready.to.start.enjoying.commercial-free.music,.plus.live.sports,.  
news,.talk.&.exclusive.entertainment .  
And.for.the.latest.information.about.this.and.other.SIRIUSIXM.products.and.  
accessories,.visit.xmradio com.or.your.favorite.retailer  
Please read the entire User Guide before installing your Home Kit!  
 
6
Safety and Care Information  
.IMPORTANT!.Always.read.and.understand.all.the.instructions.to.avoid.  
injury.to.yourself.and/or.damage.to.your.device .SIRIUS.XM.Radio.Inc .  
disclaims.all.responsibility.for.damage.from.data.loss.due.to.breakdown,.  
repair,.or.other.causes  
•. Do.not.expose.to.extreme.temperatures.(above.140ûF.or.below.-4ûF,.or.  
above.60ûC.or.below.-20ûC)  
•. .Do.not.expose.to.moisture .Do.not.use.device.near.or.in.water .Do.not.  
touch.the.device.with.wet.hands  
•. .Do.not.let.any.foreign.matter.spill.into.device  
•. .Do.not.store.in.dusty.areas  
•. .Do.not.expose.to.chemicals.such.as.benzene.and.thinners .Do.not.use.  
liquid.or.aerosol.cleaners .Clean.with.a.soft.damp.cloth.only  
•. Do.not.expose.to.direct.sunlight.for.a.prolonged.period.of.time,.and.do.  
not.expose.to.fire,.flame,.or.other.heat.sources  
•. .Do.not.try.to.disassemble.and/or.repair.device.yourself  
•. .Do.not.drop.your.device.or.subject.it.to.severe.impact  
•. .Do.not.place.heavy.objects.on.device  
•. .Do.not.subject.device.to.excessive.pressure  
WARNING!  
•. Opening.the.case.may.result.in.electric.shock  
 
7
Introduction  
What’s in the Box?  
Home Clamshell Antenna  
XM Direct Home Tuner  
TIP! Use.the.remote.control.included.with.your.home.audio.system.to.navigate.  
through.the.functions.of.your.new.XM.Direct.Home.Tuner  
 
8
XM Direct Home Tuner  
ANT.(Silver)  
Connection.for.the.  
Home.Indoor/Outdoor.  
Clamshell.Antenna  
XM-Ready connector.for  
home.audio.systems.  
equipped.with.XM.Direct.  
feature  
 
9
 
10  
 
11  
Home Installation  
There.are.two.parts.to.setting.up.your.Home.Kit .First,.connecting.the.XM.Direct.  
Home.Tuner.to.your.home.audio.system,.then.placing.and.aiming.the.Home.  
Antenna .Let’s.start.with.setting.up.the.XM.Direct.Home.Tuner.set.up  
Step 1: Connect the XM Direct Home Tuner  
When.installing.the.XM.Direct.Home.Tuner.in.your.home,.choose.a.location.in.close.  
proximity.to.your.home.audio.system.and.also.where.the.cable.from.the.Indoor/  
Outdoor.Antenna.can.reach.the.XM.Direct.Home.Tuner .Make.sure.the.location.has.  
proper.ventilation.to.avoid.over-heating  
Connect XM Direct Home Tuner to your stereo  
Connect.your.XM.Direct.Home.Tuner.to.your.XM-Ready.home.audio.system .With.  
power.to.your.XM-Ready.home.audio.system.turned.off,.simply.connect.the.end.of.  
the.XM.Direct.Home.Tuner.cable.to.the.port.on.the.back.panel.of.your.XM-Ready.  
home.audio.system.labeled.“XM ”  
 
12  
Connect the Indoor/Outdoor Antenna  
Once.you.have.selected.a.location,.connect.the.antenna.to.the.ANT IN.  
connector.at.the.rear.of.the.XM.Direct.Home.Tuner .(After.completing.a.few.  
additional.steps,.we.will.work.on.the.location.of.the.antenna )  
Selecting your XM-Ready home audio system’s XM input  
Turn.on.your.XM-Ready.home.audio.system.and.make.sure.to.select.the.  
correct.input.for.your.XM.Direct.Home.Tuner .Please.refer.to.your.home.  
audio.system’s.manual.for.more.information  
 
13  
Home Installation  
Step 2: Install the Indoor/Outdoor Antenna  
To.begin,.try.experimenting.with.the.Home.Antenna.to.get.a.feel.for.the.reception.  
in.your.location .Move.the.antenna.around.the.room.or.from.room.to.room .Aim.  
it.from.different.windows .In.major.metropolitan.areas,.you.might.find.that.you.  
get.great.reception.in.several.locations.without.worrying.too.much.about.aim.and.  
placement  
Refer.to.your.XM-Ready.home.audio.system’s.  
User.Guide.for.instructions,.and.access.the.  
Signal.or.Signal Indicator.screen.to.see.a.visual.  
indication.of.signal.strength .If.you’re.receiving.  
a.good.Satellite.and.Terrestrial.signal.strength,.  
you’re.done .If.not,.try.some.of.the.suggestions.  
which.follow  
Other Indoor/Outdoor Antenna Installation Suggestions  
If.you.find.you.are.getting.a.  
signal,.but.it’s.inconsistent,.  
try.moving.the.Indoor/  
Outdoor.Antenna.closer.to.  
a.window,.ideally.one.that.is.  
facing.due.south  
Not.sure.which.way.is.south?.  
Think.about.where.the.sun.  
rises.(in.the.east).and.sets.(in.  
S
the.west) .Then.stand.so.that.  
 
14  
east.is.to.your.left.and.you’ll.be.facing.south .Is.there.a.window.in.the.direction.  
you’re.facing?.Move.the.antenna.closer.to.the.window  
TIP!.Still.not.sure.which.way.is.south.or.where.to.place.your.Home.  
Antenna?.Look.up.your.location.on.an.online.mapping.Web.site.that.offers.  
satellite.views.of.street.addresses.where.you.can.easily.see.which.way.is.  
south,.and.what.window.may.offer.an.unobstructed.view.of.the.sky  
Another.easy.method.is.to.start.at.any.window,.then.work.from.window.to.  
window.in.a.simple.pattern.to.find.the.window.gives.the.best.signal.strength .  
Note.that.the.antenna.must.also.have.an.unobstructed.view .No.trees.or.  
buildings.blocking.its.aim .If.the.antenna.is.aimed.through.a.window,.be.  
aware.that.blinds,.screens,.or.any.other.non-glass.elements.such.as.thermal.  
insulation.can.sometimes.cause.reception.issues .If.this.is.the.case,.you.may.  
want.to.use.another.window.or.place.the.antenna.outside.of.the.window  
If.you.find.a.window.that.gives.you.good.  
signal.strength,.you.can.place.the.antenna.  
on.the.windowsill .The.antenna.may.need.  
to.be.placed.on.something.to.raise.it.above.  
the.level.of.the.window.frame  
If.you.don’t.have.a.window.where.you.  
SOUTH  
receive.a.consistent.signal,.or.placing.  
the.antenna.in.a.window.is.not.a.practical.  
solution.for.you,.BETTER.reception.  
can.be.achieved.by.placing.the.antenna.  
outside.on.a.window.ledge,.porch,.table,.  
or.patio .The.location.you.choose.should.  
 
15  
Home Installation  
provide.the.antenna.with.a.clear.view.of.  
the.southern.sky  
SOFFIT  
If.none.of.the.previous.solutions.work.  
for.you,.then.the.BEST.reception.can.  
be.achieved.by.mounting.the.antenna.  
outdoors,.with.a.clear.view.of.the.  
southern.sky  
SOUTH  
Note.that.you.will.want.to.consider.any.  
potential.hazards.when.you.choose.  
the.mounting.location,.and.possibly.  
consider.professional.installation ..  
SIRIUS.XM.Radio.Inc .is.not.liable.for.  
any.damages  
To.mount.the.antenna,.you.will.  
need.four.screws.(not.included).  
with.a.1/4”.head.(e g ,.an.M3.  
screw),.and.that.are.suitable.  
for.the.material.onto.which.  
you.are.affixing.the.antenna,.  
(e g ,.wood,.metal,.etc ) .The.  
screws.should.be.spaced.1-3/8”.  
apart.horizontally.and.1-1/8”.  
vertically .Refer.to.the.template.  
on.“Indoor/Outdoor.Antenna.  
Template”.on.page.30  
OUTDOORS  
SOUTH  
 
16  
Once.you.have.found.a.suitable.location.for.  
the.antenna,.route.the.antenna.cable.to.the.  
XM.Direct.Home.Tuner .Be.sure.you.avoid.  
any.obstructions.that.could.crimp,.kink,.or.  
twist.the.cable .Use.protective.grommets.  
wherever.rough.openings.are.encountered .  
If.the.antenna.is.installed.outdoors,.route.  
the.cable.from.the.antenna.location.to.the.  
interior.of.the.home,.working.the.cable.  
through.the.basement,.under.a.window.  
sill,.etc ,.and.make.adjustments.to.take.up.  
cable.slack.as.necessary  
1-3/8 in  
1-1/8 in  
.TIP!.If.your.Indoor/Outdoor.Antenna’s.cable.isn’t.long.enough,.visit.xmradio  
com/accessories,.or.your.favorite.retailer,..and.consider.a.50.ft .Indoor/  
Outdoor.Antenna.Extension.Cable.or.a.Wireless.Home.Signal.Repeater  
If.the.signal.is.good.for.either.Satellite.or.Terrestrial.(or.both),.and.you.  
are.hearing.the.audio.from.the.the.home.audio.system,.the.installation.is.  
complete  
If.the.signal.reception.is.low,.or.intermittent,.try.another.location.for.the.  
antenna .Verify.that.the.antenna.is.pointed.south,.and.that.the.antenna’s.view.  
of.the.sky.is.not.blocked.by.a.tree,.a.building,.a.bridge,.or.anything.else .Adjust.  
until.you.are.receiving.a.good.signal  
The.Indoor/Outdoor.Antenna’s.reception.can.also.be.tweaked.by.opening.or.  
closing.the.antenna.clamshell,.and.turning.the.antenna .While.observing.the.  
signal.strength,.make.small.adjustments.to.the.angle.of.tilt.of.the.clamshell.  
 
17  
Home Installation  
until.the.highest.possible.signal.strength.is.achieved .If.you.have.not.wall-  
mounted.the.antenna,.turn.the.antenna.slightly.to.the.right.or.left.and.observe.  
if.the.signal.strength.increases .For.each.tweak,.allow.a.few.seconds.in.each.  
position.to.determine.if.the.signal.strength.increases  
SOUTH  
If.the.signal.reception.is.good,.but.there.is.no.audio,.verify.that.the.XM.Direct.  
Home.Tuner.has.a.good.connection.to.the.XM.input.on.the.back.of.your.audio.  
system ..Also,.be.sure.that.the.system.is.set.to.the.XM.tuner.input.source.and.the.  
volume.is.raised.to.an.audible.level  
If.you.still.have.questions,.for.example,.Are.there.any.other.options/things.I.  
should.consider?’,.etc ,.refer.to.“Troubleshooting”.on.page.22  
 
18  
Step 3: Activate your XM Direct Home Tuner  
Before.you.can.enjoy.commercial-free.music,.plus.live.sports,.news,.talk.&.exclusive.  
entertainment,.you.need.to.activate.your.XM.Direct.Home.Tuner  
.
.
.
1.. Make.sure.your.XM.Direct.Home.Tuner.is.properly.installed,..  
.
.
turned.on,.and.receiving.the.XM.signal.so.that.you.can.hear.the..  
audio.on.channel.1  
.
.
.
2. Make.a.note.of.your.XM.Radio.ID .You.can.find.it.on.channel.0,.on..  
.
.
a.label.on.the.bottom.of.the.gift.box,.and.on.the.label.on...  
the.bottom.of.your.XM.Direct.Home.Tuner .  
.
.
NOTE! The.XM.Radio.ID.does.not.use.the.letters.I,.O,.S,.or.F  
.
3. Activate.your.service:  
.
.
.
.
•.Online:.Go.to.www.xmradio.com and.click.on“ACTIVATE..  
RADIO”.in.the.top.right.corner  
.
.
.
.
.
OR  
•.By.phone:.Call 1-800-XM-RADIO (1-800-967-2346)  
 
19  
4. When.your.service.is.activated,.your.XM.Direct.Home.Tuner.will..  
.
.
.
.
.
.
.
.
.
.
.
.
receive.all.channels.to.which.you.have.subscribed .At.this.time,..  
if.you.press.the.channel.up.or.channel.down.buttons.on.your.home..  
audio.system,.you.can.scroll.and.tune.other.channels .Activation.. .  
usually.takes.10.to.15.minutes,.but.may.take.up.to.an.hour .We..  
recommend.that.your.home.audio.system.remain.on.until.activated  
.
 
20  
 
21  
Troubleshooting  
Your.XM.Direct.Home.Tuner.has.been.designed.and.built.to.be.trouble-free,.but.if.  
you.experience.a.problem,.try.this:  
•. Check.that.all.connections.are.firm.and.secure  
•. Make.sure.you.have.connected.the.XM.Direct.Home.Tuner.as.described.in.  
this.User.Guide  
•. Check.the.home.audio.system’s.front.panel.display.or.connected.TV.screen.  
for.system.messages .If.you.see.any.of.these.items.try.the.solution.shown  
•. Note.that.some.of.these.items.may.be.abbreviated.depending.on.the.  
display.capabilities.of.the.connected.audio.device  
If you see this on the screen: Try this:  
No.Signal  
•.Move.the.antenna.to.a.south-facing.window .Not.  
sure.which.way.is.south?.Think.about.where.the.  
sun.rises.(in.the.east).and.sets.(in.the.west) .  
Then.stand.so.that.east.is.to.your.left.and.  
you’ll.be.facing.south .Is.there.a.window.in.the.  
direction.you’re.facing?  
•.You.may.need.to.find.a.better.location.for.the.  
antenna .Refer.to.“Step.2:.Install.the.Indoor/  
Outdoor.Antenna”.on.page.14  
Check.Antenna  
•.Make.sure.that.the.Indoor/Outdoor.Antenna.  
cable.is.firmly.and.securely.plugged.into.the.XM.  
Direct.Home.Tuner .Make.sure.the.cable.is.not.  
bent.or.broken  
Channel.Off.Air.  
Loading.  
•.The.channel.you’ve.selected.is.not.currently..  
broadcasting .Tune.to.another.channel .  
•.Your.Tuner.is.acquiring.audio.or.program..  
information .This.message.usually.goes.away.in.  
a.few.seconds .  
 
22  
If you see this on the screen: Try this:  
Check.XM.Tuner  
•.Confirm.the.XM.Direct.Home.Tuner.cable.is.fully.  
connected.to.the.home.audio.system  
Channel.Unauthorized  
•.You.selected.a.channel.that.is.blocked.or.cannot.  
be.received.with.your.XM.subscription.package ..  
•.Consult.the.latest.channel.guide.at.www  
xmradio com.for.the.current.list.of.channels  
Channel.Unavailable  
•.The.selected.channel.is.not.available .The.  
channel.may.have.been.reassigned.to.a.different.  
channel.number  
•.Consult.the.latest.channel.guide.at.www  
xmradio com.for.the.current.list.of.channels  
Updating  
•.Your.tuner.is.being.updated.with.the.latest.  
encryption.code .Wait.until.the.update.is.done  
•.You.may.be.trying.to.tune.to.a.channel.that.is.  
blocked.or.unavailable .Tune.to.another.channel  
•.No.program.information,.such.as.artist.name,.  
song.title,.or.channel.exists  
 
23  
If this happens:  
You.do.not.receive.all.the..  
channels.to.which.you.subscribed  
•.If.you.have.not.yet.activated.your.service,.refer.  
to.the.Activation.section.in.the.User.Guide.  
which.accompanied.your.radio  
No.audio  
•.Check.all.cables.between.your.tuner.and.your.  
home.audio.system.for.a.firm.and.secure.  
connection  
•.Ensure.you.have.selected.the.proper.input.  
source.on.your.home.audio.system  
Audio.fades.or.has.static.when.  
listening  
•.Check.all.cables.for.a.firm.and.secure.  
connection .  
No.song.title.or.artist.name.is.  
displayed  
•.The.information.may.not.be.available.or.  
updates.may.be.in.progress  
Traffic.and.Weather.channels.  
sound.different.from.other.  
channels  
•.These.channels.use.a.different.audio.technology.  
than.other.channels.so.they.often.sound.  
different.from.other.channels  
 
24  
 
25  
Product Specifications  
Connector  
Type.  
Cable.length.  
.
.
.
Male.(XM.Direct)  
3 3.feet.(1.meter).  
.
Dimensions  
..  
.
.
85.mm.(W).X.52.mm.(H).X.17 45.mm.(D)  
3 35.in.(W).X.2 05.in.(H).X.0 69.in.(D)  
.
.
.
Weight..  
.
.
2 0.oz.(56.g)  
Power requirements.  
.
.
5V.DC,.0 3A.(Max).supplied.by.XM-Ready..  
home.audio.system..  
.
.
.
.
Operating Temperature.  
.
-4¡.F.to.+140¡.F.(-20¡.C.to+60¡.C)  
Antenna  
Type.  
Connector. .  
.
.
.
Indoor/Outdoor.Clamshell.  
SMB.Male  
.
.
Cable.length.  
.
21.feet.(6 4meters)  
 
26  
Patent and Environmental Information  
Patent Information  
It.is.prohibited.to,.and.you.agree.that.you.will.not,.copy,.decompile,.  
disassemble,.reverse.engineer,.hack,.manipulate,.or.otherwise.access.and/or.  
make.available.any.technology.incorporated.in.this.product .The.music,.talk,.  
news,.entertainment,.data,.and.other.content.on.the.Services.are.protected.  
by.copyright.and.other.intellectual.property.laws.and.all.ownership.rights.  
remain.with.the.respective.content.and.data.service.providers .You.are.  
prohibited.from.any.export.of.the.content.and/or.data.(or.derivative.thereof).  
except.in.compliance.with.applicable.export.laws,.rules.and.regulations .The.  
user.of.this.or.any.other.software.contained.in.a.SIRIUS|XM.radio.is.explicitly.  
prohibited.from.attempting.to.copy,.decompile,.reverse.engineer,.hack,.  
manipulate.or.disassemble.the.object.code,.or.in.any.other.way.convert.the.  
object.code.into.human-readable.form  
Environmental Information  
Follow.local.guidelines.for.waste.disposal.when.discarding.packaging.and.  
electronic.appliances  
Your.Home.Kit.is.packaged.with.cardboard,.polyethylene,.etc ,.and.does.not.  
contain.any.unnecessary.materials  
WARNING:.This.product.contains.chemicals.known.to.the.State.of.California.  
to.cause.cancer.and.birth.defects.or.other.reproductive.harm  
 
27  
FCC Statement  
The.user.is.cautioned.that.changes.or.modifications.not.expressly.approved.by.SIRIUS.XM.  
Radio.Inc .can.void.the.user’s.authority.to.operate.this.device  
This.device.complies.with.Part.15.of.the.FCC.Rules .Operation.is.subject.to.the.following.two.  
conditions:  
1..This.device.may.not.cause.harmful.interference  
2..This.device.must.accept.any.interference.received,.including.interference.that.may.  
cause.undesired.operation  
This.equipment.has.been.tested.and.found.to.comply.with.the.limits.for.a.Class.B.digital.  
device,.pursuant.to.Part.15.of.the.FCC.Rules .These.limits.are.designed.to.provide.reasonable.  
protection.against.harmful.interference.in.a.residential.installation  
This.equipment.generates,.uses,.and.can.radiate.radio.frequency.energy.and,.if.not.installed.  
and.used.in.accordance.with.the.installation.instructions,.may.cause.harmful.interference.  
to.radio.communications .However,.there.is.no.guarantee.that.interference.will.not.occur.  
in.a.particular.installation .If.this.equipment.does.cause.harmful.interference.to.radio.or.  
television.reception,.which.can.be.determined.by.turning.the.equipment.off.and.on,.the.user.is.  
encouraged.to.try.to.correct.the.interference.by.one.or.more.of.the.following.measures:  
•. Reorient.or.relocate.the.receiving.antenna.of.the.affected.receiver  
•. Increase.the.separation.between.the.SIRIUS|XM.equipment.and.the.affected.receiver  
•. Connect.the.SIRIUS|XM.equipment.into.an.outlet.on.a.circuit.different.from.that.to.  
which.the.affected.receiver.is.connected  
•. Consult.the.dealer.or.an.experienced.radio/TV.technician.for.help  
WARNING!.The.FCC.and.FAA.have.not.certified.Satellite.Radio.Receiver.use.in.any..  
aircraft.(neither.portable.nor.permanent.installation) .Therefore,.SIRIUS.XM.Radio.Inc .cannot.  
support.this.type.of.application.or.installation  
 
28  
Copyrights and Trademarks  
Hardware.and.subscription.sold.separately .Activation.fee,.other.fees,.  
and.taxes.required .Installation.required.with.some.equipment .Except.for.  
the.MiRGE.radio,.and.as.specifically.provided,.SIRIUS.and.XM.Radios.and.  
accessories.are.compatible.only.with.their.respective.subscription.service .  
Subscriptions.governed.by,.as.applicable,.the.SIRIUS.Terms.&.Conditions.  
available.at.sirius com,.or.the.XM.Customer.Agreement.available.at.xmradio  
com .Prices.and.programming.are.subject.to.change .SIRIUS.XM.U S .Service.  
only.available.in.the.48.contiguous.United.States.and.D C .Service.available.  
in.Canada;.see.www siriuscanada ca.or.www xmradio ca .©.2010.SIRIUS.  
XM.Radio.Inc .SIRIUS,.XM.and.all.related.marks.and.logos.are.trademarks.  
of.SIRIUS.XM.Radio.Inc .and.its.subsidiaries .All.other.trademarks,.service.  
marks.and.logos.are.the.property.of.their.respective.owners .All.rights.  
reserved  
 
29  
Indoor/Outdoor Antenna Template  
1-3/8”  
1-1/8”  
 
30  
 
xmradio com  
SIRIUS.XM.Radio.Inc  
1221.Avenue.of.the.Americas  
New.York,.NY.10020  
1 800 967 2346  
©.2010.SIRIUS.XM.Radio.Inc  
XM.Direct.Home.Tuner.User.Guide.(XHD2KUG0809).030710a  
 

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